Refund policy

We want you to be happy with your order. If your item arrives damaged, defective, or different from what you ordered, or if your order never arrives, contact us within 30 days of the delivery date (or the expected delivery date for a missing order) at support@thesettledhome.us. Please include your order number and, for damaged or wrong items, a photo of the item and packaging. We will send you a free replacement or a full refund, whichever you prefer. You do not need to send the item back.

We do not accept returns or exchanges for change of mind or items that are no longer wanted after delivery.

You can cancel your order free of charge before it ships. Contact us as soon as possible with your order number.

Refunds go back to your original payment method. Your bank may take 5 to 10 business days to show the refund.